ORDERING

Orders can be made through:
TEL: 1.650.325.1980
FAX: 1.650.325.1904
E-MAIL: orders@advansta.com
MAIL: Advansta Inc, USA
INTERNATIONAL: Contact your local distributor

ORDER CONFIRMATION

All telephone orders require a hard copy confirmation, which can be faxed or posted. To avoid duplication, that hard copy should be marked “confirmation”
CREDIT CARDS
In order to facilitate purchases for our customers, we accept payments by Credit Card.

PRICING OR SERVICE & BULK PURCHASE

Every product on this site carries its associated list price in United States Currency. Since Advansta Inc is a primary manufacturer, we can accommodate very large orders and discounts are available for bulk purchases. Please contact Advansta Inc or distributor should you require a quote.

PAYMENT TERMS

Terms of payment are net thirty days from the date of shipment in U.S. dollars. A 1.5% service charge per month is added for accounts past due over 30 days. Prices are subject to change without notice.

SHIPPING & DELIVERY

Depending upon the nature of the product, shipments are made by post, on blue-ice bricks or on dry ice. We can process your order via phone, or fax, or email between the hours of 8:00 AM and 5:00 PM Pacific Standard Time (PST). All orders received before 3:00 PM (PST) will be shipped on the same day; all orders received after 3:00 PM (PST) will be shipped the following business day. Products are shipped F.O.B. Menlo Park, CA. Shipping and handling charges are prepaid and added to your invoice. Unless otherwise requested, orders are shipped by overnight courier, Monday through Thursday. Normally, all orders are shipped in a single shipment. If this is not possible, we will ship a partial order. Additional freight and ice charges may be applied to partial shipments. If you do not want a partial shipment, please indicate so when ordering.

CHANGES OR CANCELLATIONS

Orders for regularly stocked items may be cancelled at no charge provided that we receive notice before the order is shipped. Cancellations after the order is shipped may be subject to a 20% restocking fee. Additions to an order after it is processed and shipped may be subject to additional freight and ice charges.

RETURNS

Please call before returning any products for refund, credit or replacement. NO return will be accepted without proper authorization. To return damaged or incomplete products, please contact Customer Service immediately to obtain a return authorization number and instructions for returning the goods. In order to receive credit, the products must be returned in their original, intact condition. There will be a 20% processing fee on all goods returned due to customer ordering error.

CONDITIONS

Products are sold for research or non-commercial laboratory use only and are not to be administered to humans or used for medical diagnostics. Contact us for additional terms and conditions if you plan to use our products for commercial purpose.

PATENT DISCLAIMER

Unless explicitly stated, no licence or immunity under any patent is either granted or implied by the sale of any of our products. Advansta Inc does not warrant that the resale or use of its products delivered will not infringe the claims of any patents, trademarks or copyright covering use of the product itself, or its use in combination with other any other products, or its use in the operation of any process. Furthermore, the purchaser assumes all risks of patent, trademark or copyright infringement associated with any such use, combination or operation.

DISCLAIMER

Advansta Inc shall not be responsible for any injury or damages resulting from the use or misuse of any of its products.

LIMITED PRODUCT WARRANTY

Advansta Inc warrants that its products will conform to the standards stated in its product specification sheets in effect at the time of shipment. Advansta Inc will replace free of charge, any product that does not conform to the specifications. This warranty limits Advansta Inc liability only to the replacement of the product.

THIS WARRANTY IS EXCLUSIVE AND ADVANSTA CORPORATION MAKES NO OTHER WARRANTY, WHETHER EXPRESSED IN THESE CONTRACTS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

The stated warranties expressed and the remedy provided for any breach thereof, are in lieu of any other liabilities or obligations of Advansta Inc for any damages whatsoever, arising out of or in connection either with the delivery, or with the Buyer’s inability to use any of its products.

IN NO EVENT SHALL ADVANSTA CORPORATION BE LIABLE UNDER ANY LEGAL THEORY (INCLUDING BUT NOT LIMITED TO CONTRACT, NEGLIGENCE, STRICT LIABILITY IN TORT, OR WARRANTY OF ANY KIND, FOR ANY INDIRECT,. SPECIAL, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES (INCLUDING, BUT NOT LIMITED TO, LOST PROFITS.)

Without limiting the effect of the preceding sentence, Advansta Inc’s maximum liability, if any, shall not exceed the purchase price paid by the buyer for the product.

FREE SAMPLE POLICY

Most of the products are readily available in sample sizes at nominal or no cost, enabling a potential user to measure product performance before making a decision to purchase.

REQUESTS FOR LITERATURE

Please request literature by sending an e-mail to: info@advansta.com or Online at http://www.advansta.com/